When configuring alarms, there are three main areas. (see figure Configuring an Alarm) These areas are Alarm Info, Routing and Actions.
Configuring an Alarm
Alarm Info
| • | When - Specifies when the event should be an alarm. The choices are always, never or when a condition is true. Remember, conditions aren't used in this version of WebBrix so the only 2 valid choices here are always or never. |
| • | Settings - Specifies if a user comment is requested, required or both. This will occur when the user acknowledges the alarm. |
| • | Priority - Specifies the priority of the alarm. The range is from 1 to 99. |
| • | Multiple Occurrences - Specifies if the alarm will update the existing alarm by incrementing the count field or log a completely separate alarm. |
Routing (see figure Alarm Routing)
This tab configures which user, roles or PC's the alarm will be routed to.
Alarm Routing
There are three routing options.
| • | Route to all Users on all Computers - Will route the alarm to all users on every WebBrix computer. |
| • | Route to all Users in a Role - Will route the alarm to all users in the selected role. |
| • | Route as follows - Enables the Route Destination and When sections. (see figure Routing Destination) Routing Destination |
The Route Destination list can contain any combination of Users and/or Computers. To add or delete users or computers to this list use the Add or Delete buttons.
The "When" section specifies when the alarm will be routed. Each entry in the Route Destination list has it's own "When" settings. The available settings are always, never or after X minutes/hours/days if not acknowledged. The option "When this condition is TRUE" isn't enabled in this version of WebBrix.
In this example (see figure Routing Destination), the alarm will be routed to the Admin user if the alarm isn't acknowledged within 5 minutes.
Actions (see figure Alarm Actions)
The Action tab allows will allow the assignment of actions to an alarm.
Alarm Action
The two available actions are:
| • | Show User Instructions - Will show text instructions when an alarm occurs. |
| • | Send an Email - Will send an email when an alarm occurs. |
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Using the "Send an Email" action requires the setup of an SMTP server. Use the Email Action Configuration utility to set this up prior to adding an email action to an alarm. |
